Drain and Sewer Inspection in Greater Vancouver

Some plumbing problems hide out of sight inside your pipes. A camera drain inspection lets us see exactly what is going on inside your drain or sewer line, so we can find the real cause of a problem instead of guessing. Gold Star Plumbing and Heating offers drain inspections across Metro Vancouver, including Burnaby, Coquitlam, Port Coquitlam, Port Moody, and the North Shore.

Camera drain and sewer inspections help identify hidden blockages, cracks, root intrusion, and buildup so you can make informed decisions about repairs, home purchases, and ongoing plumbing problems.

When You Might Need an Inspection

Drain inspection camera reel on pavement with its push cable fed into an access hole

We recommend a drain inspection if you have repeated clogs, slow drains that will not clear, gurgling sounds, bad smells from your yard or basement, or if more than one fixture is backing up at the same time. An inspection is also useful before buying a home or if you suspect tree roots have grown into your sewer line.

What We Do With the Results

Once the inspection is complete, we walk you through what we found in plain language and explain your options. If a repair is needed, we give you a clear quote and can often start the work the same day. If everything looks fine, you can move forward knowing your plumbing system is in good shape.

Signs You May Need a Drain Inspection

Person using a plunger to clear a clogged bathroom sink filled with standing water

A camera inspection is the most reliable way to find the real cause of a persistent drain problem. Consider booking one if you have a drain that clogs repeatedly even after cleaning, if more than one fixture is backing up at the same time, if you hear gurgling sounds from drains when nothing is running, if there is a persistent bad smell coming from your yard or basement, or if you are about to buy a home and want to know the condition of the sewer line before you close. Tree root intrusion in particular is almost impossible to diagnose without a camera.

Repeated Clogs

A drain that clogs repeatedly even after professional drain cleaning may have a deeper blockage, buildup, or damage further along the line.

Multiple Fixtures Backing Up

When more than one fixture backs up at the same time, the problem may be in the main drain or sewer line.

Gurgling, Odours, or Root Concerns

Gurgling sounds, persistent bad smells, and suspected tree root intrusion are strong reasons to inspect the line with a camera.

How Camera Inspection Works

We access your drain through an existing cleanout or drain opening. There is no digging required in most cases. We feed a waterproof camera into the line while watching a live feed on a screen, moving it through the pipe to look for blockages, cracks, root intrusion, or buildup. We record the footage and note the location of any issues. Once the inspection is complete, we walk you through what we found and give you your options. If a repair is needed, we can often start the work the same day.

1. Access the Line

We use an existing cleanout or drain opening, so digging is not required in most cases.

2. Insert the Camera

We feed a waterproof camera into the drain or sewer line.

3. Watch the Live Feed

We move through the pipe while checking for blockages, cracks, roots, and buildup.

4. Record the Findings

We record footage and note the location of any issues we find.

5. Review Your Options

We explain the results clearly and outline the next steps if repair work is needed.

Why Choose Gold Star Plumbing and Heating

Our plumbers are trained to read what the camera shows and explain it clearly, without using confusing technical terms. We use inspection results to give you honest recommendations, not to sell you work you do not need. We are based in Port Moody and serve the full Tri Cities area, including Coquitlam, Port Coquitlam, and Burnaby, with fast response times. If an inspection shows that your line is in good shape, we will tell you that too, so you can move forward with confidence.

Clear Explanations

We explain what the footage shows in plain language without confusing technical terms.

Honest
Advice

We use the results to recommend only the work your plumbing system actually needs.

Fast Local Response

We are based in Port Moody and serve Coquitlam, Port Coquitlam, Burnaby, and the full Tri Cities area.

Confidence in the Results

If the line is in good shape, we tell you that clearly so you can move forward with confidence.

Tyler McLeod
1 week ago
Our main water line that goes from the street to our home burst and was flooding the yard and pooling against the house. Within about 1.5 hours of calling Gold Star Plumbing they were able to have someone on site to deal with it. Mo knew exactly what to do and was able to resolve the problem, replace the pipe and get our water running again the same day. This was a big job that took the whole day so I was impressed by how quickly they were able to respond.
Response from the owner:Thanks for the great review! We’re glad we could respond quickly and get your water main line repair completed the same day. The trenchless repair worked like a charm!
Geraldo Barbosa Landre
1 week ago
Moe and Ethan from Goldstar did an amazing job for us. We had a major plumbing emergency right before we were having guests over, and Moe went above and beyond to make sure everything was finished in time so we wouldn't have any issues. Moe unclogged our bath tubs, replaced our boiler/hot water tank, and also swapped out our bathroom faucets, shut-off valves, and shower cartridges. He was extremely reliable, walked us through the limitations, and always checked in with us before moving forward with any work. When we still had a small heating hiccup after the initial install, Moe sent Ethan right over. Ethan tested everything thoroughly and replaced a faulty part under warranty with zero extra charges. Thanks to both of them, we had zero hot water interruptions and our guests had a wonderful stay. Highly professional team — 5 stars all around!
Response from the owner:Geraldo it was a pleasure serving your household! From beginning to end we at gold star plumbing and heating take pride in our Troubleshooting, repair and installation of hot water heaters. We’re glad we would explain everything step by step for you and work hard to resolve all issues. Thanks for the great review!
rune fenger
2 weeks ago
Response from the owner:Thank you!!
Lin Wang
2 weeks ago
Very people, professional jobs
Response from the owner:Thank you very much for the 5 stars. Unclogging your kitchen sink was a journey but glad to get it resolved!
Michelle Rigg
2 weeks ago
From phone call to finished job, everything went in accordance with the estimate. Friendly and honest, I would recommend this Company !
Response from the owner:Thanks for the honest review Michelle! You have such a beautiful home btw! Glad we could help you out with your hot water heater in Vancouver!
Ray Su
2 weeks ago
Huge thanks to Mo for coming out after hours on short notice! He located and fixed our leaking pipe in no time. He also took the extra step to check our water pressure and make sure the surrounding area was completely dry and leak-free. Excellent service!
Response from the owner:Thank you for the review ray! We take pride in our quick efficiency work at gold star plumbing! Enjoy your leak free pipe!
Bonnie Ricci
3 weeks ago
In area of port moody - Excellent service - extremely prompt and friendly service
Response from the owner:Thanks so much Bonnie! We are happy to help with your plumbing needs anytime Day or night!
Chris Lee
3 weeks ago
My main water line was leaking, and I initially hired another plumbing company to begin the repair. As the work progressed, I became increasingly concerned about some of their recommendations and felt that I might be paying for additional repairs that were not actually necessary. That’s when I called Mo at Goldstar Plumbing. Even though it was late in the evening, Mo came to my home with his tools and camera equipment and took the time to thoroughly inspect the problem. He carefully explained what he found and gave me the reassurance I needed to make an informed decision. I found Mo to be knowledgeable, honest, and trustworthy. I really appreciated that he took the time to properly assess the situation rather than simply recommending more work. I would definitely recommend Mo and Goldstar Plumbing to anyone looking for a reliable and honest plumber.
Response from the owner:Hi Chris, thank you for the kind review! We’re glad we could help out with your broken water main line leak and provide our expertise. We take pride in thorough plumbing repairs and inspections. We truly appreciate your trust and recommendation
SKy Chan
4 weeks ago
Response from the owner:Appreciate the review sky, we are pleased to help with your emergency sink back up in your condo
Rob MacMillan
1 month ago
Great experience with Gold Star Plumbing & Heating! They provided fast, professional service to my condo in Port Moody and got everything taken care of quickly. Friendly, reliable, and responsive. I’d definitely recommend them!
Response from the owner:Thank you for your review Rob, cheers
Zoya Krasnozhon
1 month ago
available within few hours. fast, cleaned after the work was done
Response from the owner:Thanks for the review zoya, glad we could be of service!
Evan Kim
1 month ago
Ethan was very attentive, professional and took his time explaining the root of the issue. Toilet repair went very smoothly!
Response from the owner:Evan! What a pleasure it was to help you with your toilet repair. Hopefully things move more smoothly for the future!
Aadith Raj
1 month ago
Had a clog in my sink and Moe received my call and was in my place within an hour and fixed it. Very happy with the services.
Response from the owner:Thank you for the review Aadith, glad we could help out
Joseph Guzman
1 month ago
Super friendly and attentive to detail, as well as time efficient. Easy service downtown. Would definitely recommend their services!!
Response from the owner:Thanks for the review Joseph, was a pleasure to serve you
Zachary Kwan
1 month ago
Gold star plumbing completely saved my basement during the recent thunderstorms in Vancouver. My basement started flooding due to all the rain and Gold Star was able to come to my house at 2am and found that my sump pump stopped working. They replaced it and got rid of all the excess water super quick. I tried calling a couple other plumbers but none were able to make it as fast as these guys were. I Highly recommend their services!!
Response from the owner:Happy to say we got there in time before there was too much damage! Goodluck to you Mr.Kwan and thank you for the review means a lot to work in the Killarney area
Felisha Perry
1 month ago
they replaced my water heater so quick best plumbers in Richmond
Response from the owner:Thanks so much Felisha, was a pleasure serving you
Yuxi Ma
1 month ago
Great experience! We had some water pressure issues after installing a filtered shower head we bought overseas. They came over and got everything fixed really quickly. Super friendly, helpful, and professional. Very reliable service and would definitely recommend! 🤩
Photo from customer review
Response from the owner:Thank you so much for your review Ms.Ma , glad we could help with your luxury filtered shower head. Enjoy your premium showers!
Ethan B
1 month ago
Best plumber in north van
Response from the owner:Thanks for your review Ethan
Peter Jung
1 month ago
Great experience from start to finish. Very professional, reliable, and easy to deal with. The work was done properly and efficiently, and everything was left clean once the job was finished. You can tell they take pride in their work and genuinely care about their customers. Would definitely recommend them to anyone looking for a reliable plumber in the Vancouver area!
Response from the owner:We appreciate the honest feedback, we hope to work with you soon at your next real estate job!
Diljhot Lehal
1 month ago
Great company! They fixed my drain quickly and professionally. The service was friendly, efficient, and reasonably priced. Very happy with the work and would definitely recommend them!
Response from the owner:Thanks Diljhot , it was a pleasure serving your household
Milad Ze
2 months ago
Excellent service from Gold Star Plumbing and Heating! The team was professional, reliable, and very knowledgeable. They showed up on time, explained everything clearly, and made sure the job was done properly. Great workmanship and customer service from start to finish. I would definitely recommend Gold Star Plumbing and Heating to anyone looking for dependable plumbing or heating services!
Response from the owner:Thanks milad, your review means a lot to us, helping you out in Port Moody was a pleasure
Diako Y
2 months ago
Response from the owner:Thanks diamond, was a pleasure working with you in new Westminster
Pornthep Wongkitigumjorn
2 months ago
Thank you Mo for Fast and reliable plumbing work, Port Moody area.
Response from the owner:Appreciate the review, thanks for being easy to deal with!
Zahra Amina
2 months ago
I don’t usually leave reviews, but this company definitely deserves one. They were friendly, showed up when they said they would, and easy to deal with. They explained everything in a way that was easy to understand, were honest about the work that needed to be done, and made the whole process straight forward. I wouldn’t hesitate to call them again. I would recommend them to family and friends. Thanks again for the great service! If my heating breaks down next, I’ll know who to call for sure!
Response from the owner:Thank you very much for the review ma’am, it was a pleasure serving your household
Tommy Cho
2 months ago
Very nice people and provides professional job. me and my wife was very impressed. it was a disaster in our washroom and these gentle men handled it perfectly for very reasonable price compare to other places. well satisfied 👍
Response from the owner:Thanks Ken for the honest review

Frequently Asked Questions

No. The camera is inserted through an existing cleanout or drain opening, so there is no digging or damage to your property.

Most inspections take under an hour, depending on the length and condition of the line being checked.

Yes. Camera inspections are one of the most reliable ways to see whether tree roots have entered your sewer line and where.

Yes. We can provide footage or photos from the inspection so you have a record of what we found, which is especially useful if you are buying a home or dealing with a strata or insurance claim.

Yes, though we may need to access a shared cleanout depending on your building layout. We can advise on the best access point when you book.

Need a closer look inside your drain or sewer line?

Whether you need a camera inspection for a recurring clog, a pre purchase drain check before buying a home, or a closer look at a suspected sewer line problem, call the experts at Gold Star Plumbing and Heating at (778) 554-8619 today for service throughout Metro Vancouver!

Areas We Serve

Gold Star Plumbing and Heating provides camera drain and sewer inspection services to homeowners, businesses, strata properties, and home buyers across Port Coquitlam, Coquitlam, Port Moody, Burnaby and Greater Vancouver. We are based on Clarke Street in Port Moody, which means fast response times throughout the Tri-Cities and Burnaby.

Trusted plumbing, drainage, and heating services for homes and businesses across Greater Vancouver.

Gold Star Plumbing and Heating Ltd

2018 Clarke street

V3H 1Y2 Port Moody

Your Local Experts in Plumbing, Drainage & Heating.

Areas We Serve

Serving Greater Vancouver

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