Emergency Plumber in Coquitlam, Port Moody, Burnaby and Greater Vancouver

Plumbing emergencies do not wait for a convenient time. Burst pipes, major leaks, overflowing fixtures, and blocked drains can cause serious damage fast, sometimes within minutes of the problem starting. Gold Star Plumbing and Heating offers 24 hour emergency plumbing across Coquitlam, Port Coquitlam, Port Moody, Burnaby, and the rest of Metro Vancouver, including the North Shore. Since we are based right in Port Moody, our team understands how quickly a small leak can turn into a major headache, and we treat every emergency call with the urgency it deserves, day or night.

Emergency plumbing is one of the services included in our full range of plumbing services.

What Counts as a Plumbing Emergency

A plumbing emergency is any problem that could cause serious damage if it waits, such as a burst pipe, a major leak, a sewer back up, an overflowing toilet, or a complete loss of water or hot water. Flooding in a basement, a water heater that is actively leaking, or water coming through a ceiling or wall are also situations that need immediate attention rather than a scheduled appointment. If you are unsure whether your situation qualifies as an emergency, call us anyway. We would rather talk you through the situation and help you decide the right next step than have you wait on a problem that gets worse by the hour.

Common Plumbing Emergencies We Handle

Water-damaged wall cavity exposing a corroded copper pipe fitting mid-repair

Burst pipes are one of the most common emergency calls we get, especially during cold weather when pipes in unheated spaces can freeze and crack. Sewer back ups are another frequent emergency, often showing up as multiple drains backing up at once or sewage smells coming from a floor drain. We also respond to overflowing toilets, failed sump pumps, leaking or burst hot water tanks, and water main breaks that flood a yard or driveway. Whatever the cause, our plumbers arrive prepared to diagnose the problem quickly and stop the damage before dealing with the underlying repair, so you are not left waiting while water continues to cause harm to your home.

What to Do While You Wait for Help

If you can safely reach your main water shutoff valve, turning it off can help limit damage until we arrive. Move valuables away from the affected area if it is safe to do so, and avoid using electrical outlets or appliances near standing water. If the emergency involves a gas smell, leave the property immediately and call your gas utility before calling us. For most water related emergencies, shutting off the source and moving anything you can to higher ground or a dry area will make a real difference in how much cleanup is needed once we arrive.

24 Hour Emergency Response

Leaking water heater dripping into a catch tray with plumbing tools laid out nearby

We answer emergency calls day and night, including evenings, weekends, and holidays. Our plumbers arrive with the tools and parts needed to handle most emergencies on the first visit, so you are not left waiting on a second appointment while your home sits damaged. We keep a stocked truck specifically for emergency calls, with common parts for water heaters, valves, and pipe repairs, which means most jobs can be resolved without a trip back to the shop.

How We Prioritize Emergency Calls

When you call with an emergency, we ask a few quick questions to understand what is happening and how serious it is. Active flooding, sewage back ups, and complete water loss are treated as top priority, and we dispatch a plumber as quickly as our schedule allows. Less urgent issues, such as a slow leak that has already been contained, may be scheduled a little later the same day. This approach means the homes with the most serious damage in progress get help first, while everyone still gets a clear idea of when to expect us.

Emergency Plumbing Across Coquitlam, Port Moody, Burnaby and Beyond

We respond to emergency calls throughout Coquitlam, Port Coquitlam, Port Moody, Burnaby, and the rest of Metro Vancouver, including the North Shore. Since we are based in Port Moody, we can often reach homes in the Tri Cities especially quickly, which matters when every minute counts during an active leak or back up. Our familiarity with the older homes common throughout this area also helps, since we know the typical pipe materials, water main ages, and common failure points in these neighbourhoods, which means less guesswork once we arrive.

Why Choose Gold Star Plumbing and Heating

We are licensed, insured, and genuinely available around the clock, not just during business hours. Our plumbers give you honest pricing even in an emergency, and explain what happened once the immediate problem is under control. We know that emergency situations are stressful enough without worrying about being taken advantage of, so we walk you through exactly what we are doing and why before any work begins, even when the clock is ticking.

24 Hour Availability

We respond day and night, including evenings, weekends, and holidays.

Fast Local Response

Being based in Port Moody helps us reach Tri Cities emergency calls quickly.

Clear Emergency Pricing

We explain applicable pricing before work begins so you know what to expect.

Prepared to Act

Our plumbers arrive with common emergency parts and tools to stop damage and complete repairs efficiently.

Tyler McLeod
1 week ago
Our main water line that goes from the street to our home burst and was flooding the yard and pooling against the house. Within about 1.5 hours of calling Gold Star Plumbing they were able to have someone on site to deal with it. Mo knew exactly what to do and was able to resolve the problem, replace the pipe and get our water running again the same day. This was a big job that took the whole day so I was impressed by how quickly they were able to respond.
Response from the owner:Thanks for the great review! We’re glad we could respond quickly and get your water main line repair completed the same day. The trenchless repair worked like a charm!
Geraldo Barbosa Landre
1 week ago
Moe and Ethan from Goldstar did an amazing job for us. We had a major plumbing emergency right before we were having guests over, and Moe went above and beyond to make sure everything was finished in time so we wouldn't have any issues. Moe unclogged our bath tubs, replaced our boiler/hot water tank, and also swapped out our bathroom faucets, shut-off valves, and shower cartridges. He was extremely reliable, walked us through the limitations, and always checked in with us before moving forward with any work. When we still had a small heating hiccup after the initial install, Moe sent Ethan right over. Ethan tested everything thoroughly and replaced a faulty part under warranty with zero extra charges. Thanks to both of them, we had zero hot water interruptions and our guests had a wonderful stay. Highly professional team — 5 stars all around!
Response from the owner:Geraldo it was a pleasure serving your household! From beginning to end we at gold star plumbing and heating take pride in our Troubleshooting, repair and installation of hot water heaters. We’re glad we would explain everything step by step for you and work hard to resolve all issues. Thanks for the great review!
rune fenger
2 weeks ago
Response from the owner:Thank you!!
Lin Wang
2 weeks ago
Very people, professional jobs
Response from the owner:Thank you very much for the 5 stars. Unclogging your kitchen sink was a journey but glad to get it resolved!
Michelle Rigg
2 weeks ago
From phone call to finished job, everything went in accordance with the estimate. Friendly and honest, I would recommend this Company !
Response from the owner:Thanks for the honest review Michelle! You have such a beautiful home btw! Glad we could help you out with your hot water heater in Vancouver!
Ray Su
2 weeks ago
Huge thanks to Mo for coming out after hours on short notice! He located and fixed our leaking pipe in no time. He also took the extra step to check our water pressure and make sure the surrounding area was completely dry and leak-free. Excellent service!
Response from the owner:Thank you for the review ray! We take pride in our quick efficiency work at gold star plumbing! Enjoy your leak free pipe!
Bonnie Ricci
3 weeks ago
In area of port moody - Excellent service - extremely prompt and friendly service
Response from the owner:Thanks so much Bonnie! We are happy to help with your plumbing needs anytime Day or night!
Chris Lee
3 weeks ago
My main water line was leaking, and I initially hired another plumbing company to begin the repair. As the work progressed, I became increasingly concerned about some of their recommendations and felt that I might be paying for additional repairs that were not actually necessary. That’s when I called Mo at Goldstar Plumbing. Even though it was late in the evening, Mo came to my home with his tools and camera equipment and took the time to thoroughly inspect the problem. He carefully explained what he found and gave me the reassurance I needed to make an informed decision. I found Mo to be knowledgeable, honest, and trustworthy. I really appreciated that he took the time to properly assess the situation rather than simply recommending more work. I would definitely recommend Mo and Goldstar Plumbing to anyone looking for a reliable and honest plumber.
Response from the owner:Hi Chris, thank you for the kind review! We’re glad we could help out with your broken water main line leak and provide our expertise. We take pride in thorough plumbing repairs and inspections. We truly appreciate your trust and recommendation
SKy Chan
4 weeks ago
Response from the owner:Appreciate the review sky, we are pleased to help with your emergency sink back up in your condo
Rob MacMillan
1 month ago
Great experience with Gold Star Plumbing & Heating! They provided fast, professional service to my condo in Port Moody and got everything taken care of quickly. Friendly, reliable, and responsive. I’d definitely recommend them!
Response from the owner:Thank you for your review Rob, cheers
Zoya Krasnozhon
1 month ago
available within few hours. fast, cleaned after the work was done
Response from the owner:Thanks for the review zoya, glad we could be of service!
Evan Kim
1 month ago
Ethan was very attentive, professional and took his time explaining the root of the issue. Toilet repair went very smoothly!
Response from the owner:Evan! What a pleasure it was to help you with your toilet repair. Hopefully things move more smoothly for the future!
Aadith Raj
1 month ago
Had a clog in my sink and Moe received my call and was in my place within an hour and fixed it. Very happy with the services.
Response from the owner:Thank you for the review Aadith, glad we could help out
Joseph Guzman
1 month ago
Super friendly and attentive to detail, as well as time efficient. Easy service downtown. Would definitely recommend their services!!
Response from the owner:Thanks for the review Joseph, was a pleasure to serve you
Zachary Kwan
1 month ago
Gold star plumbing completely saved my basement during the recent thunderstorms in Vancouver. My basement started flooding due to all the rain and Gold Star was able to come to my house at 2am and found that my sump pump stopped working. They replaced it and got rid of all the excess water super quick. I tried calling a couple other plumbers but none were able to make it as fast as these guys were. I Highly recommend their services!!
Response from the owner:Happy to say we got there in time before there was too much damage! Goodluck to you Mr.Kwan and thank you for the review means a lot to work in the Killarney area
Felisha Perry
1 month ago
they replaced my water heater so quick best plumbers in Richmond
Response from the owner:Thanks so much Felisha, was a pleasure serving you
Yuxi Ma
1 month ago
Great experience! We had some water pressure issues after installing a filtered shower head we bought overseas. They came over and got everything fixed really quickly. Super friendly, helpful, and professional. Very reliable service and would definitely recommend! 🤩
Photo from customer review
Response from the owner:Thank you so much for your review Ms.Ma , glad we could help with your luxury filtered shower head. Enjoy your premium showers!
Ethan B
1 month ago
Best plumber in north van
Response from the owner:Thanks for your review Ethan
Peter Jung
1 month ago
Great experience from start to finish. Very professional, reliable, and easy to deal with. The work was done properly and efficiently, and everything was left clean once the job was finished. You can tell they take pride in their work and genuinely care about their customers. Would definitely recommend them to anyone looking for a reliable plumber in the Vancouver area!
Response from the owner:We appreciate the honest feedback, we hope to work with you soon at your next real estate job!
Diljhot Lehal
1 month ago
Great company! They fixed my drain quickly and professionally. The service was friendly, efficient, and reasonably priced. Very happy with the work and would definitely recommend them!
Response from the owner:Thanks Diljhot , it was a pleasure serving your household
Milad Ze
2 months ago
Excellent service from Gold Star Plumbing and Heating! The team was professional, reliable, and very knowledgeable. They showed up on time, explained everything clearly, and made sure the job was done properly. Great workmanship and customer service from start to finish. I would definitely recommend Gold Star Plumbing and Heating to anyone looking for dependable plumbing or heating services!
Response from the owner:Thanks milad, your review means a lot to us, helping you out in Port Moody was a pleasure
Diako Y
2 months ago
Response from the owner:Thanks diamond, was a pleasure working with you in new Westminster
Pornthep Wongkitigumjorn
2 months ago
Thank you Mo for Fast and reliable plumbing work, Port Moody area.
Response from the owner:Appreciate the review, thanks for being easy to deal with!
Zahra Amina
2 months ago
I don’t usually leave reviews, but this company definitely deserves one. They were friendly, showed up when they said they would, and easy to deal with. They explained everything in a way that was easy to understand, were honest about the work that needed to be done, and made the whole process straight forward. I wouldn’t hesitate to call them again. I would recommend them to family and friends. Thanks again for the great service! If my heating breaks down next, I’ll know who to call for sure!
Response from the owner:Thank you very much for the review ma’am, it was a pleasure serving your household
Tommy Cho
2 months ago
Very nice people and provides professional job. me and my wife was very impressed. it was a disaster in our washroom and these gentle men handled it perfectly for very reasonable price compare to other places. well satisfied 👍
Response from the owner:Thanks Ken for the honest review

Frequently Asked Questions

Response times vary by location and time of day, but we prioritize emergency calls and aim to reach you as quickly as possible, especially in the Tri Cities where we are based. Active flooding and sewage back ups are treated as top priority.

We will always give you clear pricing before we start work, including any applicable after hours rates, so there are no surprises once the job is done.

Shut off your main water valve if you can safely reach it, then call us right away so we can get a plumber on the way while you wait.

Yes. A sewer back up is one of the most common emergencies we respond to, and we treat it with the same urgency as a burst pipe since it can affect multiple drains and cause serious mess.

No. If you smell gas, leave the property immediately and contact your gas utility right away. Once it is safe, we can help with any plumbing related follow up work.

Yes, we respond to emergency calls at residential and commercial properties throughout our service area, including rental units managed on behalf of a landlord or property manager.

Need an Emergency Plumber?

Whether you need a burst pipe stopped, a sewer back up cleared, or a plumber right now because something does not seem right, call the experts at Gold Star Plumbing and Heating at (778) 554-8619 today for 24 hour service across Coquitlam, Port Coquitlam, Port Moody, Burnaby, and Greater Vancouver!

Areas We Serve

Gold Star Plumbing and Heating provides emergency plumbing services to homeowners and businesses across Port Coquitlam, Coquitlam, Port Moody, Burnaby and Greater Vancouver. We are based on Clarke Street in Port Moody, which means fast response times throughout the Tri-Cities and Burnaby.

Trusted plumbing, drainage, and heating services for homes and businesses across Greater Vancouver.

Gold Star Plumbing and Heating Ltd

2018 Clarke street

V3H 1Y2 Port Moody

Your Local Experts in Plumbing, Drainage & Heating.

Areas We Serve

Serving Greater Vancouver

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